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Receptionist & Admin Assistant

Receptionist & Admin Assistant

Greenshaw High School

Sutton

  • £14,799 - £15,440 per year
  • New
  • Expiring soon
Salary:
NJC Outer London pay scale 1c/3, points 3-6
Job type:
Part Time, Permanent
Start date:
01 September 2025
Apply by:
13 July 2025

Job overview

Greenshaw High School is a highly over-subscribed 11 to 18 mixed comprehensive secondary school situated in Sutton, South West London. We are proud of our strong local reputation, having over 4,000 applications for 300 places in September 2024.

In October 2024 the hard work of our students and staff was recognised by Ofsted. The inspection team described the school as offering "an exceptional standard of education", using the words "flourishing, "inclusive" and "friendly" to describe our school. In the report Quality of Education, Behaviour & Attitudes, Sixth Form and Leadership & Management were all graded as Outstanding.

We have a very diverse population of students, offering a comprehensive range of opportunities for colleagues who work here. Our students - of all groups - have done incredibly well over the last few years, with our GCSE achievement always being at least in the top 20% of the country, and over 60 Sixth Form students attending Russell Group universities each year.

We are looking for a Receptionist & Admin Assistant. This is an exciting opportunity to join GLT / Greenshaw High School and become an integral member of the School Office team.

The Receptionist/Admin Assistant will act as the first point of call for all school visitors and callers, welcoming visitors and directing them as appropriate, and managing all incoming telephone calls and queries. They will play an integral part of the School Office team to ensure that a professional and efficient administrative service is provided at all times.

Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth. We also have three shared service hubs where our central teams can be based out of. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character. We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are ‘Always Learning’.

To get a feel of life at Greenshaw Learning Trust, please download our ‘Why you should work for GLT’ recruitment brochure on our jobs portal.

Main responsibilities:
Main Reception Responsibilities -
● Act as the first point of contact for the school, welcoming visitors in a professional and hospitable manner, ensuring signing-in procedures are followed
● Provide an efficient and courteous telephonist service, receiving and prioritising incoming telephone calls and dealing with them appropriately, including recording and distributing messages as required
● Ensure that safeguarding and security procedures are adhered to at all times. This will include ensuring that all visitors sign in on arrival and are issued a visitor badge, and liaising with Heads of Departments and HR to ensure all required vetting checks have been undertaken
● Receive, direct and relay messages to staff and students as required
● Coordinate the external and internal post
Administration Responsibilities -
● Assisting with various administrative tasks and duties, using Microsoft Office (Word, Excel, Publish etc.)
● Maintain and update student information records on BROMCOM
● To be the first port of call with regards to communications to staff, students and parents
● Provide an efficient administrative service to the school to include, but not exclusive
○ Proactively monitoring the Office email inbox to ensure administration requests from staff such as mail merge letters are completed in a timely manner
● Provide first aid support as and when required and in the absence of the Principal First Aider
● Proactively action any admin requests sent to the office inbox in a timely manner

General Responsibilities -
● Providing administrative support within the School Office, ensuring that a professional and efficient service is provided at all times. This includes, but is not limited to:
○ Answering the phone;
○ Liaising with visitors;
○ Distribution of both internal and external post;
○ Administrative support with the office inbox and school mail merge requests;
○ Covering student reception or other areas as and when required due to absent colleagues
● Being responsible for keeping up to date with the requirements of the role, by attending appropriate INSET and meetings, and keeping abreast of changes in legislation;
● Being aware of and complying with policies and procedures relating to child protection, equal opportunities and race equality, health and safety, confidentiality and data protection, reporting all concerns to an appropriate person;
● Undertaking any other duties commensurate with the post as may be required by the Headteacher.

You will need:
Essential -
● Educated to at least GCSE grade C/4 standard (or equivalent) in English and Mathematics
● Willingness to undertake induction and ongoing training
● First Aid Trained or willing to attend First Aid Training to become a qualified First Aider
● Previous experience of working in a busy office environment
● Practical experience of word processing, excel, e-mail and other office electronic applications
● Ability to provide excellent customer care as first point of contact
● Excellent verbal and written communication skills, with the ability to communicate with colleagues, students, parents and other visitors in a professional manner
● Efficient, accurate and excellent attention to detail
● Excellent organisational skills
● Ability to show initiative and work under pressure, multi-task and work to strict timelines
● Ability to work constructively as part of a team and form good relationships with colleagues
● Ability to work flexibly to support others and respond to unplanned situations
● A good standard of IT and data inputting skills e.g. Word, Excel
● High standard of numeracy and literacy skills
● Committed to the safeguarding of children
● Able to appropriately deal with confidential information
● Desire to enhance and develop skills and knowledge through CPD
● Demonstrate a commitment to safeguarding and the highest standards of child protection
● Recognition of the importance of personal responsibility for Health and Safety
● Commitment to the school’s ethos, aims and its whole community

Desirable -
● Experience of working in a school or similar establishment

What’s in it for you:
● Professional development and career progression
● Generous pension scheme
● Blue Light Card
● Eligibility for Teacher Art Pass (teaching staff only)
● An Employee Assistance Programme
● Gym Discounts
● Free eye tests
● Cycle to work scheme
● Green car scheme
● Being part of a great team and expanding organisation

Please download the recruitment pack for further information.

Closing date for receipt of applications is Sunday 13th July 2025. We reserve the right to appoint before the closing date.

We are committed to building an inclusive, diverse workplace where everyone can thrive. If you require any support or adjustments to interact with us, please let us know.

Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment.


















Attached documents

Recruiter contact:

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About Greenshaw High School

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+44 20 87151001

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Greenshaw High School is a highly over-subscribed 11 to 19 mixed comprehensive secondary school and sixth form situated in Sutton, South West London. Greenshaw High School is at the heart of a group of over twenty other schools in the Greenshaw Learning Trust. It was designated as a Research School in 2020, so we have access to some of the best research and evidence about how learning can happen most effectively.

With these supportive connections it is no surprise that Greenshaw has been popular with parents of children of all abilities and there continues to be a large demand for places.

Our Vision

We have an established reputation of nurturing high levels of attainment in our students alongside excellent pastoral support. We strive for high outcomes and also value high welfare, for both pupils and staff. Education should not be a choice between one or the other, and we hold both in equal esteem.

Our Learning

As a comprehensive school, our curriculum breadth is incredibly important for us. We want all of our students to experience a wide range of subjects including maths, English, sciences, humanities and languages, and proudly make a space for the performing and creative arts.

We also relish our social responsibility to educate our students about important areas that do not fall neatly into subject categories, but that are critical to young people so they can be empowered citizens and intellectually capable. This includes the books we read in tutor time each morning, and a homework scheme we call The Big Ideas that Shaped the World.

Examination Results

A level results

Reviewing exam outcomes over the last few years of educational disruption presents challenges, but in the previous nine years of public exams our post-16 results were always significantly above national average rates of progress. In the most recent year of public examinations (2019), more than one in five of every A Level grade at Greenshaw High School was at grade A or A* with 73% of students achieving a pass at A*-C.

Over the last two years our students continued to progress well onto their next stage. The majority of our Year 13 students progressed to undergraduate courses (including medicine and law) at prestigious Russell Group universities, including Cambridge and Oxford Universities. We are also proud that our strong work in the creative arts continues to enable large groups of students to move on to foundation art courses, and directly into world leading institutions such as Central St Martins University for the Creative Arts.

GCSE results

Similarly, in Year 11 the proportion of our students securing firm destinations for post-16 education has been ahead of national averages. They have gone on to access a range of BTEC, A Level and other courses both at our school and other colleges locally. In 2019, Greenshaw High School celebrated the GCSE results achieved by students of the school, with 72% of all qualifications graded at 4 or better (what used to be the old ‘grade C’), and a quarter of all qualifications at grade 7 or higher (the old ‘grade A’).

Our Commitment to Your Career

As a Research School Greenshaw High School is committed to providing excellent CPD opportunities and career progression for all staff. We prioritise staff training and development and believe that all members of staff should have a thorough induction and an ongoing programme of training and professional development.

On each Wednesday lessons end an hour earlier, allowing our training to be done within the school day, rather than in twilight sessions. We call this part of the week ‘Professional Growth’, and is divided between departmental sessions on subject pedagogy, and broader professional enquiry in areas such as assessment, educational disadvantage and language. All colleagues are part of the whole school coaching programme where we review effective lesson structures and pedagogy, enabling all of us to continually reflect on our current teaching and always seek to improve.

Our programme of professional development has been recognised as excellent. It was awarded ‘Gold’ status by the Teacher Development Trust, a level of award that is rarely granted.

By investing in staff development our staff body is up to date with the latest thinking and practice in education. This in turn enables them to provide the best learning opportunities for our students, something we are passionate about every day we come to work.

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